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We're here to help with your questions and feedback.

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Write to us with questions, feedback, or anything related to your account.

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We reply within 48 hours.

Frequently Asked Questions

Is the app free?

Sevgi's core features are free. A Premium subscription unlocks all activities, all recipes, detailed statistics, and additional features.

How do I track sleep, feeding, and growth?

In the Journal tab you can start and stop live sleep and nursing timers with one tap, and enter height and weight measurements. Measurements are plotted on WHO growth curves.

How do I use Recipes and the Recipe Builder?

In the Kitchen section you can browse healthy, age-appropriate recipes, build a step-by-step recipe from ingredients you have on hand, and save your favorites to your Recipe Book.

What does the Apple Watch app do?

With Apple Watch you can start and stop nursing and sleep timers from your wrist with one tap, and see your "This Week" summary. Records sync automatically with your iPhone.

How do widgets and Lock Screen timers work?

You can add tracking-summary, today's-recipe, and weekly-progress widgets to your Home and Lock Screen. While a sleep/nursing timer is running, it also appears on the Lock Screen as a Live Activity.

Can I log with Siri?

Yes. With "Hey Siri" you can start a nursing or sleep timer, log a diaper, or ask when your baby last ate, and Sevgi content also appears in Spotlight search.

What is the Memory Book?

A notebook for the little moments with your child. You can add stickers to your notes and share a single note. With Premium, you can download the whole book as a PDF.

What is the Moment of the Week?

A short piece on the Progress screen, written for each week of your child's age. It describes that stage warmly; swipe through the last four weeks or open earlier weeks from the card. It's free for everyone.

Can I share my data with my doctor?

With Premium you can generate a visit/development report as a PDF — including sleep, feeding, and growth data — and share it with your doctor.

How do I cancel my subscription?

Open iPhone Settings → Apple Account → Subscriptions and cancel your Sevgi subscription from there.

Can I try Premium content before subscribing?

Yes. You can download Sevgi for free; the core features are free. You can open some activities and recipes for free, and one activity and one recipe are free every day.

I have an offer code. How do I use it?

On the subscription screen or in Settings, tap "Redeem Code"; the code is redeemed through the App Store.

How do I delete my account?

In the app, go to Settings → My Account → Delete My Account. This permanently removes your account, child profiles and records.

Is my data safe?

All your data is stored on secure servers in the European Union (Frankfurt) and encrypted in transit. The app is ad-free, contains no third-party analytics or tracking tools such as Google Analytics, Firebase or Meta, and does not collect your advertising identifier (IDFA). We use AppsFlyer attribution to measure how many installs and subscriptions our ads bring in; those signals don't include your name, email or any information about your child. Your data is never sold or shared for advertising.

What are the activities and recipes based on?

Our content draws on established child development and nutrition research.

Can I add more than one child profile?

The free plan includes 1 child profile. With Premium, you can add up to 8 profiles — great for larger families or educators.

My child is older than 6. Can I still use Sevgi?

Sevgi is designed for ages 0–6. Children older than 6 stay in the 5–6 age group; we plan to extend the age range in future versions.