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We're here to help with your questions and feedback.

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Email Support

Write to us with questions, feedback, or anything related to your account.

[email protected]

Response Time

We reply within 48 hours.

Frequently Asked Questions

Is the app free?

Sevgi's core features are free. A Premium subscription unlocks all activities, all recipes, detailed statistics, and additional features.

How do I track sleep, feeding, and growth?

In the Journal tab you can start and stop live sleep and nursing timers with one tap, and enter height and weight measurements. Measurements are plotted on WHO growth curves.

How do I use Recipes and the Recipe Builder?

In the Kitchen section you can browse healthy, age-appropriate recipes, build a step-by-step recipe from ingredients you have on hand, and save your favorites to your Recipe Book.

What does the Apple Watch app do?

With Apple Watch you can start and stop nursing and sleep timers from your wrist with one tap, and see your "This Week" summary. Records sync automatically with your iPhone.

How do widgets and Lock Screen timers work?

You can add tracking-summary, today's-recipe, and weekly-progress widgets to your Home and Lock Screen. While a sleep/nursing timer is running, it also appears on the Lock Screen as a Live Activity.

Can I log with Siri?

Yes. You can start a timer or log a feeding with "Hey Siri", and Sevgi content also appears in Spotlight search.

Can I sync my data with Apple Health?

Yes, optionally. When you turn it on in Settings, height and weight measurements sync with Apple Health. You can revoke the permission anytime in the Apple Health app.

Can I share my data with my doctor?

With Premium you can generate a visit/development report as a PDF — including sleep, feeding, and growth data — and share it with your doctor.

How do I cancel my subscription?

Open iPhone Settings → Apple Account → Subscriptions and cancel your Sevgi subscription from there.

Do you offer a trial?

Yes — the yearly Premium plan includes a 7-day free trial. You can cancel anytime during the trial without being charged.

How do I delete my account?

In the app, go to Settings → Privacy → Delete My Account. This permanently removes your account and all associated data.

Is my data safe?

All your data is stored on secure servers in the European Union (Frankfurt) and encrypted in transit. We use no third-party advertising or tracking tools and never share your data for advertising.

What are the activities and recipes based on?

Our content draws on established child development and nutrition research and is prepared by qualified child development specialists and dietitians.

Can I add more than one child profile?

The free plan includes 1 child profile. With Premium, you can add up to 8 profiles — great for larger families or educators.

My child is older than 6. Can I still use Sevgi?

Sevgi is designed for ages 0–6. Children older than 6 stay in the 5–6 age group; we plan to extend the age range in future versions.